Contact Us
We're a small team and we read every message. Expect a reply within 1–2 business days (Monday–Friday).
For the fastest help, include your order number and, for any product issue, a quick photo or video.
Post
MAISONRY
22 Sin Ming Lane
Singapore 573969
Singapore
Common questions
- Where is my order? Check the tracking link in your shipping confirmation email. Tracking can take 2–5 business days to update after dispatch. See our Shipping Policy.
- Returns and refunds – 30 days, no questions asked. See our Refund & Returns Policy.
- Warranty – every light is covered for 12 months. Email us with your order number and a description of the fault.
- Change my address or cancel – email us as soon as possible with your order number. We can update or cancel any order that hasn't shipped yet.